MERCY Malaysia 2020 – 2030 Strategic Plan

Services : Strategic planning

Location : Malaysia

Year : 2019

Partner : MERCY Malaysia


After a successful but challenging 20 years in delivering excellent humanitarian and development assistance globally, with footprints in more than 30 countries, the next ten years will see MERCY Malaysia to be operating in more places, assisting more communities-at-risks, working in more sectors with integrated cross-cutting approach, and put focus on resilience building to reduce the humanitarian burden.

The bottom-up process in designing the 2020 – 2030 Strategic Plan reflects the maturity and ability of MERCY Malaysia’s team in creating this narrative of delivering meaningful humanitarian action for the next ten years. Inclusive participation from every layers of the organization’s most valuable resource – its People, ensure that a comprehensive understanding on the purpose of MERCY Malaysia and what contribution we can give is shared and to be delivered across the organization.


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